Operations Intern

Why qlub

qlub is revolutionizing the dining experience with ultra‑fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required. From Pay‑at‑Table QR payments and Digital Menus to Order‑and‑Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

The platform helps restaurants focus on delivering great hospitality, increasing table turnover, improving operational efficiency, and boosting profitability. Built‑in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital‑first world.

Operations sits at the centre of how we support our merchants after they go live. As an Operations Intern, you will support the Operations, Account Management, and Finance teams with key administrative and coordination tasks related to invoicing, merchant payouts, reconciliations, and documentation. You will help ensure merchant records, invoices, and internal data are accurate, organised, and up to date.

• Support invoice and billing coordination by checking rates, volumes, deductions, credits, and billing timelines.
• Maintain accurate invoice records, supporting documents, and internal trackers.
• Help identify and follow up on discrepancies between system data, merchant inputs, and Finance records.
• Support SOA reconciliations by checking balances, adjustments, deductions, and missing information.
• Assist with monitoring merchant payouts and flag potential issues early.
• Coordinate with Operations, Account Management, and Finance to resolve issues promptly.
• Support basic compliance checks, including contract terms, documentation completeness, and rate validation.
• Keep clear records of updates, issues, and resolutions for audit and reporting purposes.

• Currently studying or recently graduated in Business, Finance, Accounting, Operations, Economics, or a related field.
• Comfortable working with numbers, financial data, and spreadsheets.
• Basic to intermediate Excel or Google Sheets skills.
• Strong attention to detail and accuracy.
• Organised, structured, and able to follow processes.
• Good communication and follow‑up skills.
• Able to manage multiple tasks and work with different internal teams.
• Proactive, reliable, and willing to learn.
• Comfortable working in a fast‑paced startup environment.

• Real ownership over products that impact millions of diners and thousands of restaurants globally.
• The opportunity to solve challenging problems in payments, hospitality, and customer experience.
• A fast‑moving environment where great ideas quickly become reality.
• Close collaboration with experienced operators, builders, and industry experts.
• A chance to leave a visible mark on one of the fastest‑growing restaurant technology companies worldwide.

Role Level: Internship
Work Type:
Internship
Country:
United Arab Emirates
City:
Dubai
Company Website: (Use the "Apply for this Job" box below)..io
Job Function:
Operations Management
Sector:
Financial Services