Job Description
As a Bank Teller, your role will be pivotal in delivering financial services and solutions to customers while upholding a high level of service quality. You will represent the bank's front line and ensure that customers are provided with efficient and professional services. Your day‑to‑day activities will involve processing various financial transactions, maintaining accurate records, and ensuring compliance with banking policies and regulations.
The ideal candidate should have excellent communication skills, a customer‑centric mindset, and the ability to handle financial inquiries or issues with tact and confidentiality.
- Greet customers warmly and facilitate efficient financial transactions and services.
- Process deposits, withdrawals, transfers, and payments efficiently and accurately.
- Maintain compliance with regulatory requirements and banking policies at all times.
- Address customer inquiries regarding banking products and services effectively.
- Reconcile cash drawers and ensure accurate end‑of‑day balancing procedures.
- Identify and report suspicious transactions or potential fraud to management.
- Promote bank products and services to meet customer needs and enhance satisfaction.
- Maintain updated knowledge of banking regulations and policies regularly.
- Assist customers with resolving account discrepancies and provide viable solutions.
- Participate in training sessions to improve service delivery and banking knowledge.
- Contribute to a positive team environment by supporting colleagues as needed.
- Ensure the confidentiality of customer information and banking data at all times.
- High school diploma or equivalent; additional education is a plus.
- Previous experience in cash handling or customer service roles is beneficial.
- Strong numerical ability and high attention to detail.
- Excellent verbal and written communication skills.
- Ability to work efficiently in a fast‑paced and dynamic environment.
- Proficiency with banking software and Microsoft Office suite.
- Strong problem‑solving skills and ability to handle financial challenges effectively.
Role Level: Mid-Level
Work Type:
Full‑Time
Country:
United Arab Emirates
City:
Dubai
Company: TALENTMATE
Company Website:
Job Function:
Customer Service
Industry: Recruitment & Staffing
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