Assistant Regional Director Operations Finance

Overview

Mandarin Oriental is looking for an Assistant Regional Director of Operations Finance. The Assistant Regional Director of Operations Finance is responsible for supporting the Regional Director of Operations Finance and functions as a business partner to the Asia Pacific and Middle East Area Vice Presidents. The role is based in the Hong Kong Corporate office and reports to the Regional Director of Operations Finance.

The Assistant Regional Director of Operations Finance will be responsible for the following duties:

• Support the local finance teams of hotels in the region.
• Ensure hotels adhere to established Internal Control standards.
• Analyze monthly results and identify business development and profit improvement opportunities.
• Review budgets, forecasts and cash flow statements.
• Oversee hotel openings and re-branding projects in the assigned region.
• Serve as Finance lead on Operational excellence.
• Handle other projects as assigned.
• Review CSAQ (Controller Self Assessment Questionnaire) for hotels to ensure embedded systems, processes, and controls comply with MOHG P&P standards.
• Travel may be required up to 40% of time.

As Assistant Regional Director of Operations Finance
we expect you to be responsible for:

• Ongoing support of assigned hotels.
• Work with hotels to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies, and potential cost control measures.
• Assist as necessary and review hotel-prepared ROI calculations and business development proposals.
• Provide guidance to hotels on MOHG standards of operations and validate compliance with all Policies & Procedures.
• Conduct CSAQ verifications to ensure embedded systems, processes, and controls comply with MOHG P&P standards.
• Participate in hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.
• Conduct periodic on-site operations reviews covering:
  Balance Sheet reconciliations;
  Package Allocations;
  Accounting Treatments (USALI, GAAP, IFRS as appropriate);
  Credit authorization standards;
  Cash handling standards;
  Payroll and fringe benefit entitlements;
  Compliance with Expense, Travel and Entertainment P&P’s;
  Compliance with Purchasing Guidelines.
• Ensure best practices are documented and shared between hotels as appropriate.
• Assist in developing and monitoring Learning and Development opportunities for local finance teams.
• Introduce newly joined DOFs to MOHG P&P, budgeting requirements, Balance Sheet reconciliation process, and Risk Management protocols.
• Liaise with Systems Finance to ensure appropriate configurations, system access rights, and other related matters are documented, standardized, and maintained.
• Monitor performance termination clauses and incentive fee calculations and highlight any risks/concerns.
• Openings, Acquisitions, Di vestments, De-branding, and FC Transition.
• Ensure MOHG complies with obligations to provide pre-opening and operating budgets, manager’s insurance obligations, and other key obligations under the management agreements.
• Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates.
• Provide planning and support to newly built or acquired hotels, including budget preparation and on-site assistance with the implementation of systems and procedures.
• Develop standard operating procedures and templates for opening hotels, including job descriptions and license requirements, that can be modified to suit local conditions.
• Introduce newly joined DOFs to MOHG P&P, budgeting requirements, insurance procedures, and Risk Management protocols.
• Assist with any acquisition, divestment, or de-branding activities as required.
• Ensure smooth transition or hand-over from exiting DOFs as required.
• Participation in Regional and Global Projects; COA Standardization;
  Updating and maintaining Expense Dictionary;
  Development of new KPIs;
  Updating and maintaining Policy and Procedure Library;
  Develop and maintain Opening Toolkit / Operations Finance Reference Manual;
  Design training plans to raise internal colleagues one level (e.g., ADOF to DOF, Staff…