Credit Controller - Jnr

Responsibilities

• Assess customer creditworthiness and advise management and sales team on potential high‑risk customers.
• Collect and verify required documents including trade license and VAT certificate for new customers.
• Undertake any other reasonable duties and responsibilities as required by management to meet the needs of the business.
• Assign and monitor appropriate credit limits for customers.
• Monitor overdue accounts and highlight those at risk of non‑payment.
• Communicate with customers in a professional and effective manner to ensure smooth collection.
• Support the sales team in payment follow‑ups to help achieve collection targets.
• Conduct customer visits for payment follow‑ups and issue resolution.
• Identify, investigate and resolve account discrepancies.
• Issue credit notes for breakdowns, incorrect invoices or adjustments based on timesheets.
• Maintain consistent follow‑up with customers to ensure timely payments and ongoing communication.
• Ensure all invoice acknowledgements are received and properly documented.
• Submit invoices via email and customer portals as required.
• Ensure all invoices are properly scanned and supported with relevant documents at month‑end.
• Update and maintain invoice records on the link and proper reconciliation report.

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 2–4 years of experience in credit control, accounts receivable, or a similar finance role.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Valid UAE Driver license is mandatory.
• Familiarity with ERP systems and accounting software is an advantage.
• Strong leadership, communication and problem‑solving skills; resilient under pressure.

Strong understanding of credit control procedures, collection processes, and customer account management.