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Customer Care Representative Associate - UAE Nationals

Job in Dubai, Dubai, UAE/Dubai
Listing for: FedEx Express México
Full Time position
Listed on 2026-06-03
Job specializations:
  • Finance & Banking
    Office Administrator/ Coordinator, Business Administration
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Representative Associate - UAE Nationals Only

Overview

What can you expect as a Fed Ex team member? Career Mobility and Development:
When you join Fed Ex, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Benefits

Total Compensation and Benefits Package:
We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at Fed Ex is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Job Summary

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members. Grade:
4. Opened only for UAE nationals.

Qualifications and Skills
  • Interpersonal Skills
  • Written & Verbal Communication Skills
  • Team Working Skills
  • Microsoft Office & PC Skills
  • Problem Solving Skills
Final date to receive applications

Please note that the job will close at 12am on posting close date, so please submit your application prior to the close date.

Posting Information

Company: MER Fed Ex Express Intl BV
City:
Dubai
Scheduled Weekly

Hours:

48
Worker Type:
Regular
Posting

Start Date:

1-Jun-2026
Posting Close Date: 6-Jun-2026

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Position Requirements
10+ Years work experience
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