Banking Specialist

The role of the Banking Specialist is to manage IFZA Banking solutions, as well as the account opening process for our clients. The ideal candidate must understand the requirements of banks with regards to the opening of corporate bank accounts for IFZA clients as well as increase the knowledge and competence of IFZA in all banking‑related issues.

• Managing the onboarding process for banking products for IFZA clients and employees.
• Understanding the different requirements of different banks with regards to opening a corporate bank account for IFZA clients.
• Providing fast and efficient assistance to IFZA clients with bank account opening.
• Liaising with the Banking Onboarding Specialist to ensure that IFZA clients’ business banking and insurance needs are catered for.
• Creating and implementing the appropriate policies and procedures required for opening bank accounts and enrollment for insurance.
• Ensuring common and new challenges are addressed, accommodated for, and mitigated in the most efficient manner.
• Assisting the clients in finding solutions to banking issues.
• Maintaining effective relationships with existent IFZA banking partners.
• Following up with the clients and entities in a timely manner and in line with organizational standards.
• Facilitating communication between banks and clients, acting as a liaison to arrange meetings, and collaboratively resolving any issues that arise.
• Attending routine meetings with the bank to assess offers, gather feedback from both the bank and clients.
• Increasing the knowledge and competence of IFZA in all banking related issues.
• Performing other job‑related duties as assigned by Management.

• Full English proficiency is required.
• Additional spoken languages are a plus.
• Intermediate computer literacy is required e.g., MS Office.
• Excellent communication and interpersonal skills.
• Experience working in a multinational environment.
• Strong customer service skills, ensuring IFZA’s reputation and integrity is maintained.
• Demonstrable organizational and analytical skills.
• Ability to work independently.
• Knowledge of corporate banking products, bank compliance, AML regulations, operational policies, and procedures in the UAE.
• Tertiary education in Accounting, Commerce, Economics, or other relevant subjects.
• Proven working experience in Banking Relationship Management, ideally with various banks in the UAE.

As an employee of IFZA, you can expect:

• 24 working days as annual leave.
• Annual flight home.
• Life insurance plan.
• Medical insurance plan (with the option to upgrade at your own cost).
• Bonus scheme (in relevant departments).
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).