Branch Manager – Retail Banking

Qualifications

• Bachelor’s degree in Business, Finance, Banking, or a related field
• Minimum 7–10 years of experience in retail or commercial banking, with proven branch management experience
• Strong knowledge of UAE banking regulations and compliance frameworks
• Demonstrated success in sales leadership, customer acquisition, and portfolio growth
• Excellent leadership, people management, and communication skills
• Strong analytical, financial, and decision-making capabilities
• Arabic and English proficiency preferred

• Lead and manage day-to-day branch operations in line with bank policies and UAE regulatory requirements
• Drive sales performance across retail banking products including deposits, lending, and wealth solutions
• Develop and execute local business plans to achieve revenue, growth, and service targets
• Manage, coach, and develop branch staff to ensure high performance and engagement
• Ensure full compliance with Central Bank of UAE regulations, internal controls, and risk policies
• Oversee customer experience, complaint resolution, and service quality standards
• Monitor branch financials, operational risks, and audit requirements