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Job Description & How to Apply Below
Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant‑garde design and creative approach to the world of luxury.
Job DescriptionJoin our dynamic team as a Mini Bar Attendant at our luxurious hotel in Dubai, United Arab Emirates! We're seeking a detail‑oriented and customer‑focused individual to ensure our guests have an exceptional in‑room dining experience.
Responsibilities- Restock and maintain mini bars in guest rooms, ensuring all items are fresh, properly arranged, and fully stocked
- Conduct daily inventory checks and report any discrepancies or low stock levels
- Process accurate billing for consumed mini bar items
- Clean and sanitize mini bar units and surrounding areas
- Respond promptly to guest requests for additional mini bar items
- Collaborate with housekeeping staff to coordinate mini bar service during room turnovers
- Maintain detailed records of stock levels, guest consumption, and billing
- Assist in identifying popular items and suggest improvements to the mini bar offering
- Ensure compliance with all health and safety regulations
- Provide exceptional customer service, addressing any guest concerns or special requests
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong attention to detail and excellent organizational skills
- Proficiency in basic math and computer operations
- Ability to operate mini bar refrigerators and point‑of‑sale systems
- Excellent communication and interpersonal skills
- Customer‑focused mindset with a friendly and professional demeanor
- Physical ability to lift and carry supplies, and walk for extended periods
- Knowledge of food and beverage inventory management
- Familiarity with hotel policies and procedures
- Ability to work independently and as part of a team
- Quick and accurate decision‑making skills
- Multilingual skills are a plus, given Dubai's diverse international clientele
- Flexibility to work various shifts, including weekends and holidays
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