Driver, Guest Services, Hospitality / Hotel / Catering
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday.
A romantic dinner for two can lead to a longer term partnership.
It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional result.
The Role- To take time and get to know the guests, and to be committed to service excellence.
- To show presence in the Hotel Lobby and provide service that is sincere, warm and enthusiastic, ensuring the guests’ satisfaction.
- Work closely with Front Office, Housekeeping, Soul as well as Food and Beverage regarding guest needs and special requests.
- Take opportunities to delight the guests.
- Passion for Guest Service
- Highly organized, results-oriented with the ability to be flexible and work well under pressure.
- Strong interpersonal and problem solving abilities.
- Excellent presentation and communication skills.
- Highly responsible & reliable.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
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