Housekeeping Intern

Welcome to JW Marriott Marquis Hotel Dubai

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award‑winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5‑star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe‑inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness centre before easing tired muscles with a massage at Saray Spa.

Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

• Career opportunities worldwide within the Marriott International portfolio.
• Learning opportunities with top professionals in the region.
• Promotion possibilities aligned with training and promotion schedule.
• Competitive salary and excellent benefits, including accommodation, meals on duty, and transportation.
• World‑class training and development, including leadership development.
• Recognition programmes.
• Discounted accommodation in over 8,000 hotels worldwide.
• Discounted food & drink in all our restaurants and bars.
• Discounts for friends and family.
• Unlimited career opportunities (internationally and locally).
• Medical and life insurance.
• Support to ensure you have all the tools you require to complete your day‑to‑day tasks.

• Conduct departmental opening and closing procedures according to shift allocation.
• Systematically check all bedrooms (departures, stay‑overs, vacant rooms) to ensure they have been cleaned and serviced to brand standards.
• Supervise the work of the room attendants, provide assistance and take corrective measures for any deviation from hotel standards.
• Regularly hand back ready rooms to reception to ensure no guests are waiting for rooms.
• Inform the office coordinator of any discrepancies (extra departures, extended stays, etc.).
• Ensure any V.I.P. or special requirements are prepared and ready for guests on arrival.
• Carry out the daily briefing and a 15‑minute training with all room attendants and housekeeping associates.
• Coordinate training and orientation of team members; maintain training records and update accordingly.
• Report and follow up on all maintenance requests on a daily basis.
• Ensure occupied rooms are serviced no later than 15:00 hours.
• Enforce the "Do Not Disturb" policy and procedures.
• Conduct correct hand‑over procedure for each shift.
• Assist in inventories and attend or hold training sessions when required.
• Hold team meetings, produce action plans for the Director of Services, and ensure they are followed up.
• Carry out 1:1 meetings and staff appraisals.
• Assist in building and maintaining an efficient staff team, taking an active interest in their welfare, health, safety, training and development.
• Maintain discipline within the department.
• Ensure departmental practices and procedures are implemented and modify as requested.
• Supervise deep cleaning of bedrooms, changing shower curtains, etc.
• Ensure all guest requests are carried out.
• On shift completion, ensure all service rooms are locked, clean, and tidy; corridors and trolleys are tidy and worksheets signed.
• Maintain a smooth working relationship with associates of other departments.
• Ensure room attendants report lost property promptly and record accordingly.
• Be conversant with standard cleaning procedures and correct usage of cleaning chemicals.
• Adhere to health and safety regulations at all times.
• Report maintenance faults or hazards immediately to the office coordinator.
• Report damaged fixtures and fittings that need replacement.
• Maintain equipment, service rooms and store cupboards at required standard.
• Follow correct procedure for storage and recording of lost property.
• Stay updated on current company and departmental policies and procedures.
• Attend statutory training, job training sessions and communication meetings.
• Participa…