Coordinator, Luggage

Coordinator, Luggage (19350)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world‑class dining, bringing together some of the most renowned celebrity chefs and Michelin‑starred restaurants. The resort is also home to unforgettable experiences, from record‑breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo‑Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination, and we currently have an opportunity for an experienced Luggage Coordinator to join our amazing Front Services team at Atlantis, The Royal! At Atlantis, The Royal, we strive to create a destination experience that is not only unforgettable throughout each guest stay, but where amazing and everlasting memories are created!

Are you a highly organized person with an exceptional eye for detail? Are you an expert multitasker with the ability to manage and direct a large team in an extremely fast, demanding environment? Can you provide outstanding service and drive efficient tasks times? If this is the case, our Front Services team at Atlantis, The Royal is looking for a candidate like you!

• Manage activities associated with guest luggage and general task assignment.
• Optimize delivery and dispatch times to ensure exceptional guest outcomes.
• Evaluate, record, and report daily operational details to the Assistant Manager, Front Services.
• Ensure fair and constant distribution of tasks to Bellmen while providing five‑star service in a guest‑facing environment.
• Positively represent Atlantis, The Royal’s professional image and reputation at all times.

• Computer literate.
• Excellent organisational and planning skills.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to read social situations and deliver a first‑class experience.

• Competitive, tax‑free salary paid in UAE Dirhams (AED).
• Generous food and beverage privileges.
• Exclusive discounted rates at all Kerzner properties worldwide.
• Comprehensive health insurance (with dental coverage).
• Annual flights home.
• Life insurance.
• Incentive programme.
• Variety of colleague wellness and social initiatives.
• Access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio.

Working for Atlantis, The Royal gives you the key to a myriad of growth opportunities considering your career preferences. The possibility to cross‑train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.