Human Resources Support Specialist

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.

Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai’s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai’s dynamic energy.

As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand—it’s an immersive journey into the heart of Dubai.

Set along the picturesque Dubai Canal in Business Bay, The First Collection Waterfront combines style and convenience. The hotel’s 327 rooms, many with canal views, offer guests comfort and modern amenities, including a rooftop pool, spa, and signature dining options. Guests also enjoy exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside experiences, making this hotel a prime choice for relaxation and exploration.

• Handling in joining formalities - to plan and conduct new employee orientation to foster positive attitude towards organizational objectives.
• Handling Exit-interviews & coordinating with ex-employees
• Ability to provide basic advice on employment terms, conditions, policies and procedures
• To handle employee database(both in soft form and files management).
• Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, leaves and attendance management
• To deal sensitively and appropriately with confidential information.
• To serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.
• Role in “employee engagement" -- winning the trust of the employee and hence can help the organization in controlling the attrition.
• Assist in the set-up of new offices in the region (if and when required). Should be able to train the admins from other departments / locations on HR processes
• Human Resources administration experience of minimum 1 year.
• Excellent verbal & written communication in English.
• Experience of producing accurate and complex employment/contractual documentation and correspondence.
• Knowledge of general office practices and procedures.
• Should be able to multitask & good at follow ups.
• Should be able to handle stress & should be a team player.
• Knowledge of general IT systems and applications including spreadsheets, word processing and databases
• Should contribute to team effort by accomplishing related results as needed.
• Clerical and administrative skills.
• Ability to work to deadlines and within defined standards.
• Ability to undertake research.
• Ability to undertake routine calculations & tasks.