Assistant Manager - Leisure

Responsibilities

• The Assistant Manager is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.
• To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.
• To establish an efficient trace file to ensure that all business booked is properly tracked.
• To submit Sales report in a timely manner.
• To entertain and conduct residences inspections to clients whenever required.
• To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.
• To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
• To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in Sales in hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.