Guest Relations Executive; Lady in Blue
Listed on 2026-02-19
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Hospitality / Hotel / Catering
Guest Services, Event Manager / Planner
LADY IN BLUE – GUEST RELATIONS EXECUTIVE
JA Ocean View Hotel
Do you have what it takes to be the face, heart, and soul of the hotel?
This is not a front desk role.
This is a presence.
We are looking for a Lady in Blue — bold, charismatic, and empowered. As the Hotel Ambassador and First Lady of the property
, you set the tone, own the guest experience, and represent the very essence of JA Ocean View.
Own the guest journey from arrival to farewell. Create emotional connections, anticipate needs before they’re spoken, and turn stays into stories — with the authority to act, decide, and deliver instantly.
Why This Role Hits Different- You personally welcome, engage, and farewell VIPs
- You resolve issues, approve upgrades, and wow guests on the spot
- You drive guest satisfaction, reputation scores, and loyalty
- You are the bridge between guests, operations, and leadership
- You are visible, proactive, and always ahead of the moment
You want to be seen, trusted, and empowered
.
You thrive on the floor, love people, and know that unforgettable service starts with you
.
If you’re ready to lead the experience —
this is your stage
.
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