Hotel Manager

Responsibilities

• Assists the Cluster General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.
• Has managerial responsibility for all the positions in your remit; ensures the team's talents are developed.
• Is responsible for providing innovation and renewal in the hotel's service offer, with particular focus on meetings and events.
• Conveys the Ibis spirit to guests by playing a "hands-on" role in the hotel, embodying sociability and proximity.
• Ensures quality in the provision of Rooms, Food & Beverage and Meetings services, by implementing reference guides for those departments.
• Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.
• Creates the impetus for working innovatively and on projects across departments, in particular for meetings. To this end, conducts continuous benchmarking on the competition.
• Conveys Accor values to Heartists through your management style based on proximity, sociability and cross-divisional working methods.
• Instils a sales mindset to Heartists through continuous stimulation (upselling, incentives, challenges...).
• Sets sales and expenses budgets for your area of responsibility. Follows them up and ensures corrective actions as necessary.
• Ensures procedures are implemented and duly applied.

• Degree to Masters or equivalent (from university or a specialised sales, hospitality or food & beverage school) or operational experience.
• 5 to 10 years’ experience in the hospitality, F&B, tourism, working for a large volume business unit.
• Previous experience in a leadership role within a similar hotel brand or business.
• Passionate to grow and develop self and others.
• Strong relator with ability to build relationships.
• Strategic, creative and able to communicate effectively.
• A proven leader who is able to inspire others.
• Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
• Fostering positive owner relations and maximizing performance.

Diverse, young and vibrant team.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.