Room Service Supervisor

Room Service Supervisor

One&Only The Palm Resort, Dubai— an intimate beachfront retreat where modern luxury blends with Arabian charm.

We are looking for a proactive, detail‑oriented Room Service Supervisor to join our F&B team. You will assist the IRD Manager in leading the room‑service team, ensuring high‑quality service and operational efficiency.

• Assist the IRD Manager in leading and supervising the room‑service team.
• Ensure room‑service operations run smoothly and meet service standards.
• Train and motivate staff to maintain professional standards and attention to detail.
• Handle guests’ needs and deliver exceptional service for high‑profile clientele.
• Collaborate with other departments to coordinate guest requests and resolve issues.

• Minimum 1‑2 years of experience in a similar role at an upscale 5
  * hotel or resort.
• Previous room‑service experience and strong operational exposure.
• Ability to work effectively in a multicultural and challenging environment.
• Excellent spoken and written English; additional languages are a plus.
• Leadership skills with the ability to supervise, motivate, and maintain high service standards.

One&Only creates joy for guests through anticipation, creativity, precision, empathy, and warmth. Join a team that is open‑hearted, intuitive, generous, and spontaneous in spirit, and help deliver amazing experiences and lasting memories.