Head Waiter​/Head Waitress -Casea

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Head Waiter/Head Waitress to join the Food & Beverage team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. You will be responsible for assisting the Restaurant Manager and Restaurant General Manager to maintain resort standards, lead, supervise and motivate your staff in all aspects of service to the highest professional standards with care and attention to detail and in accordance with the standard operating procedures.

• Presents a professional, energetic image that enhances the guest experience and delivers genuine hospitality.
• Ensures all mise-en-place, service areas, and equipment are properly prepared, maintained, and aligned with resort standards.
• Demonstrates strong product knowledge, effectively communicates with colleagues, delegates tasks, and stays updated on daily resort activities.
• Maintains high standards of hygiene, safety, professionalism, and environmental responsibility while actively participating in training and team events.

Suitable candidate should have a minimum of 1-2 years’ experience in an upscale 5
* hotel/resort environment. Strong food and beverage knowledge, with a preference for expertise in Italian cuisine, is desirable. Should have excellent personal and interpersonal skills. Should be able to build strong relationships with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.