Cluster Chief Steward – Stewarding Excellence Guardian at InterContinental Residences Bus

At Inter Continental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are seeking a Cluster Chief Steward to lead and elevate all stewarding operations across two distinctive luxury and lifestyle brands.

This role is designed for a highly organized, quality‑driven, and operationally disciplined leader who understands that behind every exceptional culinary experience lies flawless kitchen hygiene, efficiency, and support systems—ensuring every restaurant, bar, banquet, and in‑room dining experience is delivered to the highest standards of cleanliness and operational readiness.

This is more than a traditional stewarding role. The cluster combines the refined residential luxury of Inter Continental Residences Dubai Business Bay with the bold, lifestyle‑driven energy of Kimpton Sevn Dubai. Each property has unique culinary experiences, yet both demand absolute consistency in hygiene, kitchen operations support, and stewarding excellence.

You will define how back‑of‑house operations support the guest experience—ensuring every plate, glass, and service moment is backed by impeccable cleanliness, efficiency, and operational flow.

Cleanliness is the foundation of culinary excellence.

As Cluster Chief Steward, you will oversee all stewarding operations, ensuring kitchens, storage areas, dishwashing systems, and back‑of‑house spaces operate efficiently, safely, and in full compliance with brand and regulatory standards.

You will be responsible for enabling culinary and service teams to perform at their best by ensuring the right tools, cleanliness standards, and operational systems are always in place.

This is a unique opportunity to shape stewarding excellence across two properties and set benchmarks for operational hygiene in Dubai’s luxury and lifestyle hospitality sector.

You will lead, train, and empower stewarding teams across both properties while working closely with Culinary, Restaurants & Bars, Engineering, and Hygiene teams.

From restaurant service support and banquet operations to kitchen sanitation, waste management, and equipment readiness, you will ensure every back‑of‑house operation supports seamless guest‑facing experiences.

• Drive Stewarding Excellence & Compliance:
  Ensure the highest standards of hygiene, sanitation, and kitchen operational support
• Build High‑Performing Stewarding Teams:
  Recruit, train, and develop skilled stewarding professionals
• Enable Culinary Operations:
  Ensure kitchens and service areas are fully equipped, clean, and operationally efficient

Reporting to the Cluster Director of Culinary, the Cluster Chief Steward will oversee all stewarding operations for Inter Continental Residences Dubai Business Bay and Kimpton Sevn Dubai.

• The Opportunity:
  
  Lead stewarding excellence across two distinct hospitality brands
• The Strategy:
  Ensure operational hygiene, efficiency, and compliance across all culinary environments
• The Impact:
  Create the operational foundation that enables world‑class dining experiences

At Inter Continental and Kimpton, excellence starts behind the scenes.

This role is about discipline, pride, and care—ensuring that every guest experience is supported by a spotless, safe, and efficient operational environment.

No two days are the same; your responsibilities will span a range of operational and leadership activities, including but not limited to:

• Develop and implement cluster‑wide stewarding SOPs and hygiene standards
• Ensure compliance with HACCP, food safety, and local regulatory requirements
• Conduct regular audits of kitchens, storage areas, and back‑of‑house spaces
• Maintain cleanliness benchmarks aligned with brand standards

• Oversee daily stewarding operations across restaurants, bars, banquets, and IRD
• Ensure dishwashing systems, waste management, and cleaning schedules run efficiently
• Monitor chemical usage, equipment maintenance, and inventory of stewarding supplies
• Support kitchen readiness…