×
Register Here to Apply for Jobs or Post Jobs. X

Guest Relations Manager

Job in Dubai, UAE/Dubai
Listing for: B7 Consultancy
Full Time position
Listed on 2026-06-27
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 133920 - 167400 AED Yearly AED 133920.00 167400.00 YEAR
Job Description & How to Apply Below
Position: GUEST RELATIONS MANAGER - Holiday Home

Company Description

CLIENT:
Holiday Home provider

LOCATION:

Dubai, UAE

Job Description

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay.

  • Provide upscale guest service experiences for clients throughout their stay
  • Be a continual source of information, help and assistance to all guests
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Actively listen to and resolve complaints
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
  • Manage guest relations team
  • Analyze customer feedback and suggest ways to improve ratings
  • Recommend local tourist spots, including places to dine, shop and sight-see
  • Establish friendly relationships with clients
Qualifications
  • Minimum 3 years' experience as Guest Relations Manager in a Hotel of Vacation Homes setup
  • Understanding of all hotel / Holiday Home management best practices and relevant laws
  • Hands-on experience with Hotel Management software
  • Excellent in spoken and written English, knowledge of other languages is a plus
  • Excellent problem-solving and multitasking skills
  • Leadership skills along with the ability to motivate a team into high performance
  • Ability to work flexible hours
  • Strong sense of responsibility and a professional presentation
  • Degree in Hospitality Management, Tourism, Business Administration or relevant field
  • Must be familiar with Dubai areas and its tourism spots
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary