F&B Captain at InterContinental Residences Business Bay

At Inter Continental Residences Dubai Business Bay, we believe exceptional hospitality begins with exceptional people.

We are looking for an F&B Captain who brings confidence, warmth, and genuine passion for creating memorable dining experiences. Someone who understands that luxury is not simply about what we serve—it is how we welcome, anticipate, connect, and care for every guest.

This is an opportunity to join a distinctive residential luxury environment in the heart of Dubai, where thoughtful service and attention to detail define the experience.

Great F&B experiences don't happen by accident.

They come from preparation, teamwork, attention to detail, and people who genuinely care.

As an F&B Captain, you will play an important role in translating our service standards into real guest experiences every day.

You will help create an environment where colleagues feel supported, service flows naturally, and guests feel genuinely welcomed.

Whether it is remembering a guest's preference, anticipating a request before it is made, supporting a busy service, or turning a small moment into a memorable one—you will help make the difference.

You will be more than a supervisor on the floor.

You will be a service leader
.

From pre-shift briefings and outlet preparation to guest engagement and service recovery, you will help ensure every part of the operation works together.

You will set the example through your own service, support colleagues through busy periods, and maintain the standards that make the Inter Continental experience distinctive.

Your leadership will be hands-on, visible, and personal.

Create warm, attentive, and personalised experiences that make guests feel valued.

Guide and support the team while maintaining a positive, professional atmosphere.

Keep service organised, efficient, and consistent from opening through closing.

Build genuine relationships, understand preferences, and anticipate needs.

Ensure every table, interaction, order, and service moment reflects our standards.

Work closely with colleagues across F&B and the wider hotel operation to deliver seamless service.

Reporting to the F&B leadership team, the F&B Captain will support the daily operation of food and beverage services at Inter Continental Residences Dubai Business Bay.

Be part of a luxury residential hospitality environment where personalised service is at the centre of the guest experience.

Combine strong operational discipline with genuine hospitality to deliver consistently exceptional service.

Create dining experiences that guests remember and help build a team culture where great service comes naturally.

Luxury hospitality is ultimately about people.

It is about the welcome at the door.

The smile that feels genuine.

The colleague who notices when someone needs help.

The recommendation that makes a guest's evening.

The small detail that shows we remembered.

At Inter Continental, we call this Stay Human
.

As an F&B Captain, you will bring that philosophy to life through every interaction—creating experiences that feel personal, thoughtful, and authentic.

No two shifts are exactly the same. You will move between leadership, guest engagement, service coordination, and operational support throughout the day.

• Supervise F&B colleagues during daily service
• Allocate sections and responsibilities according to operational requirements
• Conduct and participate in pre-shift briefings
• Monitor service standards, pace, and guest engagement
• Provide real-time coaching and support to colleagues
• Le…