Public Area Team Leader at InterContinental Marina

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join
Inter Continental Dubai Marina Hotel & Residences
as
Public Area Team Leader.

Inter Continental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:

• Lead the Public Area team to ensure all hotel public areas are maintained to the highest standards of cleanliness, presentation, and hygiene.

• The Public Area Team Leader is a working lead role: you will supervise the team and also clean alongside with them throughout the shift.

• Coordinate daily cleaning assignments and ensure all tasks are completed efficiently and according to the established schedule.
• Conduct regular inspections of public areas, including the lobby, corridors, elevators, restrooms, restaurants, back-of-house areas, and other assigned spaces.
• Ensure all cleaning activities are carried out in accordance with hotel standards, HACCP requirements, health and safety procedures, and brand standards.
• Monitor the proper use, handling, and storage of cleaning chemicals, equipment, and supplies.
• Assist the team with daily cleaning duties and provide guidance and support whenever required.
• Ensure cleaning equipment and machinery are properly maintained and report any defects or maintenance requirements promptly.
• Coordinate with the Housekeeping and other hotel departments to address cleaning requirements, guest requests, and operational needs.
• Respond promptly to guest and colleague requests related to public area cleanliness and ensure issues are resolved professionally.
• Train, coach, and guide Public Area Attendants on cleaning procedures, equipment usage, safety practices, and hotel standards.
• Ensure adequate stock of cleaning materials and amenities and inform the supervisor of replenishment requirements.
• Report any damages, maintenance issues, lost and found items, or safety hazards observed in public areas.
• Maintain proper records and checklists related to cleaning schedules, inspections, and equipment maintenance.
• Support deep-cleaning activities and special cleaning projects as required.
• Maintain a professional and positive working relationship with colleagues and other departments.
• Perform any other duties and responsibilities as assigned by the Housekeeping Management team.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• A hospitality qualification or equivalent experience in a luxury hotel.
• At least 1-2 years in Housekeeping operations.
• Excellent communication, leadership, and problem-solving skills.
• Fluency in English (other languages are a plus).
• A confident presence,…