Lobby Ambassador UAE
Job in
Dubai, Abu Dhabi Emirate, UAE/Dubai
Listed on 2026-10-03
Listing for:
Career Land Center, LLC
Full Time
position Listed on 2026-10-03
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
An international 5-star hotel in Dubai, UAE is seeking an experienced Lobby Ambassador to join its Front Office team. The ideal candidate must have relevant hotel experience, excellent guest interaction skills, and a polished, welcoming presence to create a strong first impression for guests upon arrival.
Key Responsibilities- Welcome and greet guests warmly upon arrival, ensuring a professional and memorable first impression
- Maintain strong lobby presence and assist guests with directions, inquiries, and general information
- Support smooth arrival and departure experiences by coordinating with Front Office, Concierge, Bell Desk, Valet, and Guest Relations teams
- Recognize VIP guests, repeat guests, and special occasion guests, ensuring personalized attention and proper follow-up
- Assist with queue management, lobby flow, guest guidance, and service coordination during busy periods
- Escort guests when required and provide information about hotel facilities, dining outlets, services, and local attractions
- Anticipate guest needs and respond promptly to requests in a courteous and professional manner
- Report guest feedback, complaints, or service opportunities to the relevant department for immediate action
- Ensure the lobby area remains presentable, welcoming, and aligned with international 5-star hotel standards
- Maintain grooming, posture, communication, confidentiality, and professional conduct at all times
- Must have relevant experience in Front Office, Guest Relations, Concierge, Lobby Host, or luxury hotel guest service
- Prior experience in a 5-star or international hotel environment is strongly preferred
- Excellent communication and interpersonal skills
- Strong guest service mindset with a warm, confident, and professional approach
- Presentable, well-groomed, and able to represent a luxury hotel image
- Ability to handle guest inquiries, complaints, and busy lobby operations calmly and efficiently
- Fluent in English; additional languages such as Arabic, Russian, French, German, or Chinese are an advantage
- Flexible to work rotating shifts, weekends, and public holidays
- Familiarity with hotel operations and guest journey standards is an advantage
- Competitive monthly salary based on experience
- Employment visa and work permit sponsorship
- Accommodation or accommodation allowance, as per company policy
- Transportation or transportation allowance, as per company policy
Duty meals provided - Medical insurance
- Paid annual leave and public holidays as per UAE Labour Law
- End-of-service benefits as per UAE Labour Law
- Career growth opportunity within an international 5-star hotel environment
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×