Senior Training Officer

Description

In this role, you will be responsible for planning, designing, coordinating, and delivering the respective training programs in alignment with the organization’s HR and business strategy.

• Design and deliver training programs aligned with business and people development needs.
• Conduct training needs analysis and continuously improve existing programs.
• Deliver onboarding and orientation training for new hires.
• Develop metrics to evaluate training effectiveness and impact.
• Coach and mentor employees and provide structured performance feedback.
• Partner with department heads and line managers to monitor post-training performance.
• Support the creation and execution of the annual training calendar.
• Coordinate training activities with external suppliers and third-party providers.
• Assist with budgeting, reporting, and documentation related to training initiatives.
• Ensure compliance with company policies, QHSE standards, and risk management. protocols
• The role may involve limited travel within the GCC from time to time.

• Fluent in English and Arabic with a sophisticated, confident presentation style.
• Proficiency in MS Office packages such as Word and Excel, PowerPoint Presentation; e-mail and internet data research and interpretation.
• Knowledge of computerized information systems used in human resources applications.
• Competent in organizational development and employee relations.
• Physically and mentally fit for the job.

• Bachelor’s degree in business, Retail Management, or a related field. Master’s degree is highly preferred.
• With 5-8 years’ experience within the training field as related to soft skills and preferable within the luxury retail field for high end watches and jewelry.
• Preferably with Technical Training Certificates/licenses, Training programs certification in the retail field, or HR Analytics.
• With experience using Training Needs Analysis.