People Partner PEOPLE & Culture

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

The People Partner will be demonstrating strategic HR leadership by aligning initiatives with organizational strategy and values, serving as a key partner to divisional heads and managing directors across countries, effectively managing senior stakeholder management and engagement. The People Partner acts as a strategic advisor to business leadership, aligning people initiatives with organizational strategy across multiple countries. The role drives workforce effectiveness, talent development, engagement, and organizational excellence while ensuring operational rigor, compliance, and a high-performing culture.

• Serve as a strategic partner and key stakeholder to Divisional Heads and Managing Directors across countries, ensuring HR strategies are aligned with business objectives.
• Translate business strategy into people initiatives through workforce planning, budgeting, and organizational design.
• Lead organizational mapping and structure optimisation to improve efficiency, scalability, and performance.

• Own workforce planning and budgeting processes for both Backoffice and Frontline employees across countries, optimising resource allocation.
• Lead organisational design and effectiveness initiatives, including role clarity, spans and layers, and succession planning.
• Oversee store openings and closures, ensuring seamless people transitions and regulatory compliance.

• Manage the National Graduate Programme, identifying and developing high‑potential talent for future leadership roles.
• Oversee the Performance Management Cycle, ensuring fair, objective, and consistent performance evaluations.
• Partner with Learning & Development and other HR Centres of Excellence to build organisational capabilities.
• Facilitate coaching, feedback, and leadership development interventions.
• Lead succession planning for critical roles.

• Lead employee engagement initiatives to foster a culture of commitment, inclusion, and high performance in collaboration with People Experience & Culture teams.
• Conduct Employee Engagement Surveys, diagnose results, and drive action plans to improve engagement and retention.
• Champion Diversity, Equity & Inclusion, promoting an inclusive culture of belonging.

• Manage employee relations, grievances, and disciplinary matters with…