Human Resources Manager

Overview

JOB PROFILE

DESCRIPTION:

As a Group HR Manager - ME, youll drive HR and initiatives such as hiring, benefits, employee relations, compensation, wellbeing, payroll, HRIS and training programs, to ensure compliance for all the restaurant team members. Youll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brands to life. Youll also coach the General Managers and leadership team on all people-related issues.

• Bachelors degree or equivalent higher education qualification
• Minimum of 4 years experience in HR within the hospitality industry
• Fluent in English; proficiency in Arabic or European languages is an advantage
• Professional HR certification/designation preferred (e.g. CIPD, SHRM)
• Supervisory experience with excellent communication and interpersonal skills
• Proven ability to handle confidential information with discretion

• Partners with the leadership team to understand and execute the Companys human resource strategy, particularly related to hiring, retention, and succession planning.
• Enhances the organizations human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
• Support in leading the organizations HR departments, including learning and development, employee engagement, compensation and benefits, talent management, HR information systems (HRIS) and financial planning of the department
• Create programs to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
• Educate and train managers on HR disciplines to foster productivity and enhance performance
• Welcome and conduct new team member orientation
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees
• Ensure hiring standards and applicable laws and regulations are followed
• Build great relations with outside contacts
• Help create and work within the HR budget.
• Monitor staffing and labour standards to manage costs
• Help implement HR Software
• Mitigate financial risks associated with employee relations issues
• Identify and analyse local compensation and benefits practices to ensure financial competitiveness
• Develop awareness and reputation of the Fundamental Hospitality and the brand in the local community and promote team member involvement in local community
• Ensure compliance with relevant employment laws and or company policies and procedures
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
• Developing and implementing HR initiatives and policies, SOP a0s in line with organizational objectives
• Implement and support the Performance Management System, develop Job Description s and KPI's by the role
• Contributing to long-term goals around business and people development, including succession planning and c-suite talent acquisition
• Developing company wellbeing, health and counselling policies
• Leading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture
• Creating and managing the HR department 0s annual budget
• Taking oversight of the company 0s culture
• Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results
• Responsible for the organization 0s HR functions and culture, wellbeing of the employees, retention and positive work climate

• Highest levels of integrity.
• Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
• Exceptional relationship management skills and the ability to build and grow connections with people/owners/stakeholders of all types and backgrounds.
• Advanced knowledge of Microsoft Office tools.
• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with employees
• True Confidence: having the knowledge and skills to perform your role, and giving employees the confidence that they can trust you
• True Listening: focusing on what employees are saying, picking up on body language that is often overlooked, and understanding what employees need