Human Resources Assistant

Responsibilities

• Departmental Reinforcement: Provide ongoing administrative assistance to established HR and PR team members to optimize workflow efficiency.
• Succession & Coverage: Serve as the primary point of contact and operational backup during the absence of team members, ensuring that service delivery remains uninterrupted.
• Cross-Functional Liaison: Facilitate seamless communication and coordination between all HR Operations functions.
• New Hire Compliance: Facilitate the collection, verification, and processing of all mandatory onboarding documentation (IDs, educational certificates, visas, and medical records).
• Contract Administration: Assist in the preparation and issuance of offer letters, employment contracts, and internal notification documents such as promotion letters.
• Database Integration: Ensure all new joiner information is accurately entered into the HRIS and that physical files are established according to corporate governance standards.
• Audit Readiness: Maintain a rigorous checklist for every file to ensure 100% compliance with internal and external audit requirements.
• Insurance Coordination: Act as a liaison between employees and insurance providers to facilitate medical claims, policy inquiries, and coverage clarifications.
• Documentation Management: Assist in the processing of medical records, ensuring all data is captured accurately and maintained with the highest level of confidentiality.
• Provider Relations: Coordinate with healthcare facilities to streamline appointments and documentation requirements for the workforce.
• Project Delivery: Assist in the implementation of special HR projects.
• Ad-hoc Assignments: Execute specific tasks related to employee engagement, annual audits, or large-scale document digitization projects.

Required Criteria:

• Bachelor's degree in human resources or a related field.
• 2+ Years experience in an HR administrative role
• Strong understanding of HR functions and best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive and confidential information with discretion and integrity.