Senior Human Resources Administrator - Government Liaison; Arabic

* Please note this role is for bilingual speakers:
Arabic & English*

Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI), subsidiaries of the Emirates Group, are industry leaders committed to world‑class service and exceptional customer experiences. ELR operates over 300 outlets worldwide featuring renowned brands like Costa Coffee and Pret A Manger, while MMI is a global powerhouse in beverage distribution and retail, serving 30+ countries. As a trusted supplier of premium beverages, MMI offers an extensive selection of fine wines, spirits, and specialty drinks through its vast network.

The Senior HR Administrator is responsible for delivering efficient, compliant, and high‑quality HR services across the organization, with a strong focus on government liaison and end‑to‑end processing of UAE government transactions. This role oversees the preparation, typing, and submission of Immigration and Ministry of Labour applications, Arabic translations, and Arabic NOC letters, while ensuring accurate maintenance of employee records. The position requires extensive coordination with DHA, MOHRE, Tasheel, Amer (GTC), JAFZA, DIFC, TECOM, and Emirates s to support visa, labour, and regulatory processes.

In addition, the Senior HR Administrator manages key employee lifecycle activities—including onboarding, offboarding, and contract administration—ensuring adherence to internal policies, procedures, and UAE employment legislation. By maintaining data integrity, driving process improvements, and serving as a reliable point of contact for employees and management, this role contributes to smooth HR operations, a positive employee experience, and the overall effectiveness of the HR function.

• Manage end-to-end processing and typing of applications on key UAE government portals, including:
• DHA, MOHRE, Tasheel, Amer (GTC), GDRFA, JAFZA, DIFC, TECOM, and Emirates  systems.
• Prepare, submit, and track:
• Immigration applications (entry permits, visa stamping, renewals, cancellations).
• Ministry of Labour applications (work permits, labour contracts, amendments).
• Establishment card updates, quota requests, and related government transactions.
• Ensure accuracy and timely completion of all government typing tasks to avoid delays or compliance risks.
• Maintain strong working relationships with government representatives and service centers to facilitate smooth processing.
• Administer onboarding and offboarding processes, ensuring all government and internal requirements are completed.
• Maintain accurate and up-to-date employee records in HR systems and government portals.
• Support probation, contract renewals, dependents’ visa processing, and other lifecycle‑related tasks.
• Ensure all HR activities comply with UAE labour laws, free zone regulations, and internal policies.
• Monitor changes in government regulations and update internal processes accordingly.
• Maintain data integrity across HR systems and contribute to continuous process improvement.
• Act as a point of contact for employees and management regarding HR operations, government processes, and documentation requirements.
• Perform other duties as requested by the Line Manager

• Minimum 3–5 years of hands‑on experience dealing with UAE government departments such as MOHRE, GDRFA, DED, DHA, and other regulatory authorities.
• Arabic typing on Government portals
• Thorough knowledge of UAE Labour Law
• Strong understanding of current UAE labour, Immigration, Ministry of Labour and visa regulations, with the ability to always ensure company compliance.
• Proven experience in handling visa applications (new, renewal, and cancellations), labour contracts, Emirates , and license renewals.
• Language Proficiency:
  Fluent in Arabic and English (written and spoken) to effectively communicate with government officials and draft official documentation.
• Administrative & Documentation Skills
• Strong organizational skills with attention to detail in preparing, submitting, and following up on legal and government documentation.
• Tech Savvy
• Proficient in using UAE government portals (e.g., DHA, GDRFA, Amer, MOHRE systems,…