Manager - Human Capital

Key Responsibilities Talent Acquisition, Onboarding & Workforce Planning

• Lead recruitment for outlet-level and leadership roles by aligning manpower needs with operational requirements and opening schedules.
• Develop structured onboarding programs tailored to F&B roles, ensuring smooth integration and readiness of new hires.
• Work closely with Operations and Training teams to forecast staffing requirements and address gaps proactively lifecycle recruiting.

• Serve as the primary HR contact for outlet teams, resolving employee concerns professionally and ensuring a positive work environment.
• Drive performance management processes, support goal setting, conduct performance reviews, and coach managers on employee development.
• Implement engagement initiatives that strengthen retention, team morale, communication, and workplace culture across all brands.

• Ensure accurate and timely HR administration including attendance, payroll coordination, leave management, and personnel documentation.
• Implement and enforce HR policies, labor law compliance, and F&B-specific operational guidelines across all locations.
• Support investigations, disciplinary actions, and grievance handling while maintaining fairness, consistency, and proper documentation.

• Work with the Training Manager to identify skill gaps and ensure employees attend required service, hygiene, safety, and brand-specific training.
• Collaborate with Operations, Finance, and Safety teams to support audits, inspections, and compliance requirements.
• Participate in HR projects such as succession planning, talent reviews, and organizational development initiatives for the F&B division.