Human Resources Officer

The HR Officer will provide support to the HR department by managing and coordinating HR activities, including employee offboarding, employee queries and grievances, HR policies and procedures, record-keeping, and assisting with employee relations. The HR officer will ensure that all HR processes and tasks are completed efficiently and in compliance with company policies and legal requirements.

• Act as the first point of contact for employee queries and grievances
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• Promote a positive workplace environment through effective communication and engagement initiatives.
• Support the resolution of workplace conflicts in collaboration with management.

• Support the implementation of performance review processes.
• Monitor employee performance and recommend training or improvement plans when necessary.

• Prepare regular reports on HR metrics such as turnover, retention, and recruitment.
• Analyze data to identify trends and recommend improvements.

• Ensure the organization complies with labor laws and regulations.
• Assist in developing, updating, and implementing HR policies and procedures.
• Maintain confidentiality and protect sensitive employee information.

• Maintain and update employee records in HR systems.
• Handle benefits administration and liaise with service providers as needed.

• Strong knowledge of HR processes, policies, and best practices.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.