Deputy General Manager

Our client, one of the largest developers in the Middle East and North Africa region based in Abu Dhabi, is currently looking for a Deputy GM to support the launch of the largest retail and leisure development in Abu Dhabi by integrating tenant relations and accounting/finance outputs. The role serves as a pass‑through to General Management appointments elsewhere within the AM portfolio and requires flexibility in personal scope, decision making and functional involvement.

Accountable for the period‑end P&L, service charges, balance sheet and cash flow reporting of the mall, the Deputy GM reports to the General Manager.

• Spearhead daily tenant relationship management and serve as the primary point of contact for all Arabic affairs and communications.
• Facilitate effective relationships across tenants, landlords, customers, cross‑functional staff, third‑party vendors and operators, the broader community, regulatory agencies and bodies to enhance asset credibility, utilization and value proposition.
• In the absence of the GM, serve as the spokesperson of the mall for all public‑facing communications.

• Participate in the design and execution of a 3‑5 year asset strategic plan, cascading it down to functional accounting/finance and tenant relations annual business plans and driven by period‑end KPI management.
• Resolve all risks associated with tenant relations, period‑end accounting/financial reporting and service charge invoicing, collections and rental receipts; take appropriate action regarding outstanding A/R, ensure timely release of vendor payments and exercise appropriate legal actions regarding overdue debtor status.
• Create the first draft of service charges.
• Participate in CAPEX budget preparation and management for mall operations; manage selected business model ratios.
• Analyze, prepare variance responses and present month‑end finances.

• Experience in either a property management or asset management business.
• Strong knowledge and exposure to the GCC real estate market.
• Relevant AM/PM financial analysis competencies.
• Interpersonal skills.
• Bilingual (Arabic/English).
• Ability to liaise, influence and interact effectively with diverse audiences.
• Understanding of principles underpinning effective relationship management and its downstream impact on the business.
• Education:
  
  Recognized business scholarship program;
  Bachelor degree.