Executive Office Manager

About NCH:

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Founder and Executive Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.

At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education.

At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

The Executive Office Manager is responsible for managing the day-to-day operations of the CEO's Office and ensuring effective coordination, communication, and follow-through across the organisation. The role acts as a central point of reference for matters routed through the CEO's Office that require alignment between departments, engagement with senior stakeholders, or structured follow-up on initiatives and decisions.

The role supports the CEOs and owners by bringing order, clarity, and discipline to cross-functional work streams. This includes coordinating inputs from different departments, tracking actions and dependencies, managing official communications, and ensuring commitments are progressed and closed. The job holder represents the CEO's Office in formal correspondence, including the use of the company’s main official email address, and is expected to exercise sound judgment, professionalism, and discretion at all times.

• Manage the day-to-day functioning of the CEOs’ Office, ensuring structure, consistency, and continuity of operations.
• Act as the primary reference point for matters routed through the CEOs’ Office that require coordination, action, or follow-up.
• Operate with delegated authority from the CEO's Office to request information, updates, and actions from departments within the agreed scope.
• Ensure discipline, responsiveness, and clarity in handling executive and ownership-level matters.
• Maintain organised records, trackers, and documentation related to the CEO Office activities, decisions, and commitments.

• Coordinate initiatives, tasks, and work streams that require collaboration across multiple departments.
• Align stakeholders on objectives, roles, timelines, and interdependencies for CEO sponsored initiatives.
• Act as a neutral integrator across functions, ensuring collaboration without duplicating or overriding line management responsibilities.
• Maintain visibility across parallel work streams to prevent fragmentation, duplication, or misalignment.

• Own the coordination, tracking, and follow-through of CEO sponsored initiatives without assuming line…