Programme Manager

The purpose of this position is to ensure that the PMO department in Keolis-MHI is supported and equipped with the structures, tools and techniques needed to ensure that it has the right programmes and projects in place, that operational and change priorities are balanced, the governance and decision making is facilitated and it has the resources and capability to deliver them consistently well.

These objectives are supported by a Project Management Framework and Procedure.

• Create project briefs and tool sets for projects
• Use project toolkits and apply programme processes in controlling projects

• Create, update and monitor all weekly trackers and liaise with Projects Team to ensure working level activities are being executed to time and budget
• Create weekly/ monthly reports at working and Executive Level
• Set up control and administer Project Team Meetings and ensure that all related targets are met and actions completed
• Identify and elevate key risks to the PMO Director or Head of PMO in a proactive and timely manner and assist in putting recovery plans in place
• Maintain organized audit trail in projects
• Maintain, police and manage the receipt, timely response to and sending of formal correspondence to client and key stakeholders, ensuring ease in establishing correspondence trail
• Ensure all formal meetings have agreed TOR, Attendees List, Agenda, Inputs and Outputs and manage the meeting calendar and timely preparation of the inputs and outputs
• Have the capacity to launch and manage short, sharp tasks and cross-functional projects
• Understand the duties of all other PMO Team members to extent of being able to provide emergency cover during periods of leave and sickness
• Assist the Engineering Project Manager and/ or Projects and Innovation Director in delivery of detailed programmes for various projects with main focus on planning, ordering and executing.
• Perform and carry out other duties as instructed / directed by the Engineering Project Manager and/ or Projects and Innovation Director

• Responsible for managing documentation related to Project Management System, ensuring their accuracy, quality and integrity
• Responsible for ensuring retention of know-how and making it available for the benefit of the growing business
• Work to ensure Keolis-MHI know-how is preserved, encouraging application of information safeguards, information storage and access controls, and ensuring effective destruction and disaster recovery policy
• Support file migrations and audits, and perform administrative tasks as needed
• Take ownership in the issuance and reconciliation of controlled unique identifiers, creation and maintenance of controlled templates, review, editing and mastering of controlled documents for compliance to formatting, template and system requirements, periodic review and business continuity.
• Propose, support, and implement effective methods to enhance business operations and quality processes.

• Implement the Project Management Procedure (for RTA and Internal Projects) and associated forms and templates. Guide the Department Project Managers in application of the framework when delivering Projects. Update as necessary
• Plan and initiate events, workshops and briefing on Project Management Process and program launch
• Develop and apply toolkits and processes to launch, coordinate, monitor, measure and report progress, record and drive through actions following the gate process for each program or project.
• The role requires highly organised, motivated, self-disciplined and efficient individual as these are key to achieving on-time delivery
• Develop case studies for successfully implemented projects and committed obligations
• Conduct benefit reviews on implemented…