Mall Manager

Responsibilities

• Lead daily mall operations including security, facilities, housekeeping, and compliance
• Manage mall space allocation, including retail units, kiosks, pop-ups, and promotional areas to maximize revenue and utilization
• Optimize tenant mix strategy to enhance footfall and commercial performance
• Handle lease negotiations, renewals, and tenant fit-outs
• Monitor budgets, control operational costs, and drive revenue growth
• Coordinate with marketing teams to execute campaigns and events to increase traffic
• Maintain strong tenant relations and resolve issues promptly
• Lead, train, and motivate mall staff to deliver high-performance service
• Ensure adherence to operational policies and customer service excellence standards
• Provide regular operational and financial reports to senior management

• Minimum 5+ years of experience in retail real estate, mall management, or property management (UAE experience preferred)
• Strong understanding of Dubai retail market dynamics and leasing practices
• Proven leadership, negotiation, and stakeholder management skills
• Experience managing budgets, service charges, and financial reporting
• Bachelor’s degree in Business Administration, Real Estate, or related field
• Strong communication and problem-solving abilities