SPA Assistant Manager

We are seeking an experienced SPA Assistant Manager with 4 years of experience in luxury spa or five-star hospitality environments to oversee spa operations within our premium residential community. The ideal candidate will ensure exceptional wellness experiences aligned with high-end real estate brand standards and elite clientele expectations.

• Support daily spa operations within luxury residential or mixed-use developments.
• Maintain ultra-premium service standards aligned with brand positioning.
• Supervise therapists and spa staff, ensuring grooming, professionalism, and service excellence.
• Manage treatment bookings, occupancy rates, and revenue performance.
• Drive retail sales of wellness products and memberships.
• Handle VIP residents and high-net-worth clients with discretion and professionalism.
• Ensure compliance with hygiene, safety, and municipality regulations.
• Coordinate with property management, hospitality, and community teams for resident engagement events.
• Monitor guest satisfaction metrics and implement continuous service improvements.

• 4 years of experience in luxury spa operations (5-star hotel, premium wellness center, or high-end residential development).
• Strong understanding of spa therapies, wellness trends, and luxury service etiquette.
• Proven team leadership and operational management skills.
• Excellent communication and client relationship management abilities.
• Strong financial awareness (budgeting, KPI tracking, revenue optimization).
• Professional presentation and high standard of personal grooming.