Logistics Supervisor, AMZL

Description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

• First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you'll step in on their behalf where necessary.
• Prioritize and continually improve safety at the delivery station. Supervise logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• Monitor coordinator and associate performance and coach them when needed, partner with supporting departments to improve logistics processes and operations, and communicate with our delivery service providers to set our expectations and raise the bar on quality of their deliverables.
• Interview candidates for associate roles.
• Brief and monitor the workload of all drivers and associates. Maintain a keen eye for detail to ensure that all administrative tasks are accurately and fully completed. Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking, trending and reporting on site performance.
• Help with training and mentoring new Associates, ensuring they have the knowledge needed to carry out their tasks. Follow up on and resolve any process-related issues as required.
• Be flexible to work in different shifts and to do overtime when needed.
• Together with the Operations Manager, sufficiently resource the function from a personal standpoint, including training needs, absence and performance management, coaching and continuous monitoring of department productivity.

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

• Experience in logistics
• Experience with data analysis

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