Operations Manager – Warehouse & Logistics

Join us at the forefront!

We are the business behind the world’s brands. We’re Ingram Micro—a people-first technology partner reaching nearly 90% of the world’s population, with operations in 57 countries and approximately 24,000 associates. We’re redefining distribution.

Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart as a global leader in the IT ecosystem.

Our Operations team in the UAE is at the heart of Ingram Micro’s ability to deliver on its promise to partners and customers across the region. Collaborating with Sales, Finance, Procurement, and Customer Service, the team ensures products reach businesses efficiently—helping them thrive in one of the world’s most dynamic markets.

In the UAE, this team focuses on optimising warehouse and logistics routes to meet the unique demands of our high-growth, multinational environment. By joining Operations, you will play a pivotal role in positioning Ingram Micro as the go-to partner for businesses across the Middle East and beyond.

At Ingram Micro, we are shaping the future with cutting-edge technology. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity. We foster a culture of collaboration, transparency, and continuous improvement—where integrity, imagination, courage, responsibility, and talent flourish.

Our team members are encouraged to share ideas, challenge the status quo, and work together to build the future of technology distribution. It works when we work together.

As Operations Manager – Warehouse & Logistics, you will lead end-to-end warehouse and logistics operations across a fast-paced, multinational site in Dubai. Your leadership will directly impact Ingram Micro’s ability to deliver reliably to partners and customers across the region—making you a cornerstone of our growth story in the Middle East.

• Lead day-to-day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site.

• Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.

• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.

• Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance.

• Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.

• Manage third‑party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.

• Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision‑making, and performance tracking.

Your strengths, our vision. We’re looking for an experienced operations leader who brings:

• Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.

• Leadership experience: A proven track record of leading large, diverse operations teams—including supervisors and frontline staff—through periods of growth and change.

• Role‑specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast‑paced environment.

• Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.

• Education: A bachelor’s degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage.

To thrive in this role and…