FMCG Store Manager

The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.

• Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office
• Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover
• Maximize sales and profitability by controlling operational costs within budgetary guidelines
• Review and analyse stock and sales reports and implement corrective actions when needed
• Coordinate with Department Heads to ensure effective stock management, including stock value, out-of-stocks, and timely deliveries
• Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards
• Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe
• Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback

• Bachelor’s Degree in Business Administration (Master’s Degree preferred)
• 8+ years of relevant experience, including 5+ years in a retail business
• Excellent interpersonal and communication skills
• Strong leadership abilities with proven capability to guide and develop team
• Analytical and pragmatic problem‑solving skills with strong decision‑making capabilities
• Highly organized, with strong multitasking and time‑management skills

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.