Assistant Manager - Infrastructure Excellence; National Talent Holding Community Management

About Dubai Holding Community Management:

Dubai Community Management (DCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
At DCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively
We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (J ), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

An opportunity has arisen for an Assistant Manager
- Infrastructure Excellence to join Dubai Holding Community Management. The main duties and responsibilities of this role include:

• Assist the Manager
  - Infrastructure in the planning and development of new infrastructure projects, ensuring alignment with organizational growth strategies and regulatory requirements
• Review and provide initial technical input on infrastructure designs, specifications, and proposals
• Support the integration of new infrastructure assets into existing community networks

• Coordinate and monitor the daily maintenance and operational activities of all infrastructure assets, including roads, street lighting, storm water drainage, utility networks (water, sewerage, irrigation), and related systems
• Support the implementation of preventative maintenance programs and schedules
• Oversee the performance of service providers and contractors engaged in infrastructure maintenance, ensuring adherence to Service Level Agreements (SLAs) and KPI’s for achieving quality standards
• Emergency response preparedness and mandatory presence on site emergency situations
• Ensure statuary regulatory compliance Coordination for Insurance claims in alignment with the process
• Monitor the utilities consumption metering activities to ensure the identification/correction of any anomalies

• Assist in implementing asset management practices for infrastructure components, including maintaining asset inventory and supporting condition assessments
• Help identify opportunities for infrastructure optimization and efficiency enhancements
• Support the Manager in recommending and managing minor infrastructure upgrade or replacement projects

• Ensure all infrastructure operations and maintenance activities comply with relevant local and international codes, standards, and regulations (e.g., Dubai Municipality, DEWA, RTA)
• Conduct regular site inspections to ensure quality, safety, and operational effectiveness, reporting findings to the Manager
• Assist in the timely investigation and resolution of infrastructure-related issues, incidents, and emergencies
• Support the implementation of emergency response plans for infrastructure failures

• Assist the Manager
  - Infrastructure and Community Management in developing and monitoring the infrastructure maintenance and capital expenditure budgets
• Help track expenditures and provide data for financial reports related to infrastructure assets
• Reserve Fund management and timely update of RFS study and proper utilization in line with RERA regulations

• Coordinate effectively with internal departments (e.g., Community Management, Technical Excellence, HSE) and external authorities, utility…