Bartender

Company Description

Fairmont The Palm is a luxury, world‑class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others.

Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai – The Art Of Well Being and the Fairmont Falcons Kids’ Club.

• Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs
• Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
• Prepare alcohol or non‑alcohol beverages.
• Service wine and beer to guests.
• Arrange bottles and glasses to make attractive displays.
• Assess customers’ needs and preferences and make recommendations.
• Ability to sell or influence others for upselling and suggestive selling.
• Provide recommendations and suggestions to guests for choosing drinks and snacks.
• Serve customers in a friendly and helpful manner.
• Keep the bar counter and work area neat and clean at all times.
• Provide guidance to guests on resort activities, dining options and general resort and regional information.
• Determine when a customer has had too much alcohol and, if required, refuse any further serving in a polite manner.
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
• Ensure the bar always remains clean and tidy during service and after the service.
• Clear ashtrays as and when required.
• Wash glassware and utensils after each use.
• Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
• Perform physical activities such as lifting and stooping.
• Maintain liquor and tobacco inventories and consumption.
• Collect payment for drinks served and balance all receipts.
• Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
• Stay guest‑focused and nurture an excellent guest experience.
• Comply with all food and beverage regulations.
• Perform other duties as and when assigned by the hotel management.
• Must be able to communicate in English, writing and speaking; other languages are an advantage. Good personality and positive interpersonal skills required.
• Other duties as assigned.

• Excellent reading, writing and oral proficiency in English.
• Experienced in all aspects of restaurant service.
• Must be well‑presented and professionally groomed at all times.
• Excellent leader and trainer with strong interpersonal skills and attention to detail.
• Ability to coordinate and prioritise multiple tasks.
• Should have a pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.
• Able to stand for long hours and work in the heat the whole shift, as this role will be based in our beach.
• Passion for guest service.