Officer F&B

Overview

Job Description:
Officer – F&B Management

The Officer – F&B Management supports the smooth operation and performance of food and beverage concessions. The role ensures partners deliver a high-quality culinary experience, meet sales objectives, and maintain strong standards in food quality, customer service, and safety.

• Build and maintain positive working relationships with F&B concession partners.
• Assist with lease terms, renewals, and related commercial arrangements.

• Support concessionaires in offering diverse, high-quality menu options.
• Monitor food quality, presentation, and adherence to culinary and service standards.

• Enhance the overall dining experience through strong service, cleanliness, and food safety standards.
• Coordinate promotions and marketing initiatives across F&B partners.

• Analyze financial and sales data to assess partner performance.
• Ensure compliance with all health, safety, licensing, and operational requirements.

• Prepare regular reports on performance and compliance.
• Provide oversight of daily operations including sales, staffing, and inventory control.

• Education
  • Bachelor’s degree in Business, Hospitality Management, or a related field.
• Experience
  • 3–5 years of experience in food & beverage, hospitality, or customer-focused environments.
  • Experience in customer service and F&B operations.
  • Industry experience involving concessions or multi-unit hospitality environments is advantageous.
• Skills & Knowledge
  • Understanding of culinary operations and business management.
  • Familiarity with food safety, health, and sanitation regulations.
  • Ability to use data analytics tools to assess trends and performance.
  • Knowledge of sustainability practices (e.g., waste reduction, responsible sourcing).
  • Quality assurance experience to uphold food and service standards.
  • Strong communication and negotiation skills.
  • Proficient in Microsoft Office.

This role interacts regularly with internal teams and external partners, requiring professionalism, tact, and effective communication across different levels of management.

Primarily office-based with periodic on-site operational exposure to F&B environments.

This job description outlines key responsibilities and expectations for the role. Duties may evolve based on business needs. Employees are expected to follow all organizational policies and procedures, including cybersecurity, safety, and compliance guidelines