Pre-Sales Engineer

- Role & responsibilities

• Prepare and submit technical and commercial proposals for chiller products based on customer requirements, tender documents, and inquiries.
• Coordinate with Sales, Technical, Sourcing, and Finance teams to ensure accurate costing, pricing, and delivery timelines.
• Handle customer inquiries, follow-ups, and documentation support throughout the sales cycle.
• Maintain records of offers customer communications, price lists, and technical documents.
• Support Product Selection and Cooling Load calculations using internal tools/software when required.
• Review tender specifications
  , prepare compliance statements, and submit required technical submittals.
• Processing of Sales Order SAP.
• Coordinate with Factory Sales Team for order processing and unit deliveries.
• Coordination with Project & service team on the site related activities
• Track ongoing offers and assist sales engineers to close orders.
• Prepare MIS reports
  , dashboards, and monthly sales support documents.
• Provide back-office coordination for order booking, approvals, and internal workflow processes.

Support marketing and customer engagement activities, including product presentations and brochures.

• Diploma or bachelors degree in mechanical engineering or related field preferred
• 3 to 5 years experience in HVAC / Chiller / Air Conditioning industry in Sales Support, Pre-Sales or Technical support role with good understanding of HVAC systems, chillers, pumps, cooling towers, and related components.