Call Center Agent

Overview

Join to apply for the Call Center Agent role at TALENTMATE

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division. This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.

• Make outbound calls to potential customers from internal lead databases.
• Present automotive services, offers, and vehicle options in a confident and professional manner.
• Understand client needs and offer relevant vehicle or service solutions.
• Book test drives, service appointments, or showroom visits.
• Maintain accurate logs of conversations, outcomes, and preferences in the CRM.

• Meet daily and monthly KPIs related to calls, lead conversion, and bookings.
• Record all activities in the CRM platform.
• Provide feedback on script performance and lead engagement effectiveness.

• Coordinate with sales and service teams for quality lead handling.
• Attend product and sales training sessions regularly.
• Stay informed about vehicle arrivals, promotions, and service packages.

• Experience in outbound calling, telesales, or similar roles (automotive industry preferred).
• Strong verbal communication and objection-handling skills.
• Fluency in English (Arabic is a plus).
• Familiarity with CRM tools and documentation processes.
• Positive attitude, target-oriented mindset, and ability to thrive under pressure.

• Base salary: AED 3,500/month
• Average monthly incentive: AED 1,500–5,000 based on KPIs
• Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.

• Type:
  Full-time, on-site
• Location:
  
  Dubai, UAE
• Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

• Join a high-energy team in one of the UAE’s most active industries.
• Access a transparent, performance-based incentive structure.
• Grow through continuous training and development programs.
• Be part of a results-driven company that values communication and teamwork.

If you’re ready to contribute to a fast-growing team and build a rewarding career—apply today.

• Role Level: Entry-Level
• Work Type:
  Full-Time
• Country:
  United Arab Emirates
• City:
  Dubai
• Company Website:
• Job Function:
  Others
• Sector:
  Holding Companies

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