Site Account Manager, Services Sales, Oman

Overview

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Metso will support you with an inclusive culture and a network of colleagues from around the world. This is your invitation to realize your potential and rise above the possible.

We’re looking for a driven and knowledgeable Site Account Manager to join our team and lead strategic sales efforts within the mining and industrial sectors. In this role, you’ll be responsible for executing a comprehensive Yearly Sales Plan that includes spares, wears, and services tailored to your assigned location. Your expertise in mineral processing — including Crushing & Screening, Grinding, Beneficiation, Dewatering, Hydrometallurgy, Pyro & Bulk Material Handling, and Pumps — is highly valued and will support field service and repair operations around processing plants.

Beyond technical know-how, we’re seeking someone who excels at building and nurturing long-term relationships with customers across all organizational levels. You’ll report directly to the Head of Services Sales, Rest of Middle East, and play a vital role in driving customer success and business growth. This position is located in Oman and requires travel up to 50% - 60% travel.

• Advance Sales Growth:
  Develop your individual sales plan for all Services product lines within the Mining and Industrial Mineral segments. Create opportunities and generate sales from both existing and new accounts within your assigned location.
• Plan and Report:
  Submit weekly activity plans, meet monthly customer visit targets, create detailed call reports after every visit, and continuously follow up on all open proposals.
• Strategize for Growth:
  Collaborate closely with product support resources to analyze Metso’s market potential in your territory. Develop and implement specific business growth strategies and action plans to increase market share and achieve your sales targets.
• Understand Customer Needs:
  Develop a clear understanding of the installed equipment base and customer spending on Spares, Wears and Field Services.
• Enhance Efficiency:
  Provide timely and accurate information to develop market-pricing strategies that boost Metso’s competitiveness and promote business growth across all product lines.
• Build Relationships:
  Act as a liaison between customers and Metso, maintaining open communication and developing positive professional relationships with personnel at all levels within customer organizations.
• Support with Expertise:
  Maintain a personal electronic portfolio of technical sales materials, including equipment manuals, drawings, and product presentations, to support customers, develop solutions, and promote products effectively.

• Educational Background:
  Hold a Bachelor of Science degree in any Engineering discipline or possess equivalent sales/service experience in progressively responsible positions related to equipment, spares, and wears.
• Industry Knowledge:
  Familiar with minerals processing equipment and systems applications in mines and quarries, with three to five years of mining or construction sales experience. Specific experience in field service, equipment repair, crushing & screening, bulk material handling, pyro processing, grinding equipment, filtration, flotation, thickeners, automation, and hydrometallurgy is a major plus.
• Travel Ready:
  Be prepared for frequent travel, including extensive overnight trips to both local and international locations.
• Multitasking Pro:
  Capable of effectively handling multiple projects simultaneously, prioritizing tasks, and thriving in a fast-paced environment.
• Licensed Driver:
  Must have a valid driver’s license.

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. Metso offers the opportunity to transform the industry and make a positive change.
• Wellbeing and safety - Occupational healthcare, benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• A thriving…