Sales Coordinator

Job Code: 154/001/275

Industry: Packaging

Job Brief: The Sales Coordinator will provide administrative and operational support to the sales team, ensuring smooth coordination between clients, internal departments, and production. The role involves handling quotations, follow‑ups, invoicing, and order processing while supporting day‑to‑day sales operations within the packaging industry.

• Coordinate with the sales team to support daily sales activities and order processing.
• Prepare and issue sales quotations in line with requirements and company pricing policies.
• Follow up with customers on quotations, orders, and payments to ensure timely closure.
• Assist in preparing sales orders, invoices, delivery notes, and related documentation.
• Maintain accurate sales records, customer data, and documentation for reference and reporting.
• Coordinate with production, logistics, and accounts teams to ensure smooth order execution and timely deliveries.
• Handle customer inquiries and provide necessary information related to orders, pricing, and delivery schedules.
• Support the sales team in tracking sales performance and preparing basic reports as required.
• Ensure proper communication and coordination between internal departments and external customers.

• Sales coordination experience is mandatory.
• Prior experience in the carton or packaging industry is preferred.
• Hands‑on experience in preparing quotations, order follow‑ups, invoicing, and sales documentation.
• Good understanding of sales processes and coordination workflows.
• Proficient in MS Office applications, especially Excel and email communication.
• Strong organizational, communication, and follow‑up skills.
• Ability to multitask and work efficiently in a fast‑paced environment.