Sales Associate

Sales Assistant Job Summary

We are looking for a friendly and organized Sales Assistant to support daily sales operations and deliver excellent customer service. The Sales Assistant will help the sales team achieve targets by assisting customers, processing sales, and maintaining accurate records.

• Assist customers with product or service inquiries
• Support the sales team in achieving individual and team sales targets
• Process sales transactions accurately and efficiently
• Handle customer complaints or issues professionally and elevate when needed
• Maintain strong product knowledge to effectively assist customers

• Maintain and update sales records and customer databases
• Prepare basic sales reports and documentation
• Assist with inventory management and stock organization
• Ensure sales areas are clean, organized, and well-presented
• Support promotions, displays, and in-store or online campaigns

• Follow up with customers on orders, deliveries, and payments
• Coordinate with internal departments such as marketing, logistics, or finance
• Support onboarding of new sales staff when required

• Competitive salary and commission or incentive opportunities
• Training and career growth opportunities
• Supportive and team-oriented work environment
• Visa Provided
• Mall timing hours with overtime pay

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Strong communication and interpersonal skills
• Customer-focused attitude with a positive demeanor
• Basic computer skills (POS systems, MS Office, or CRM tools)
• Ability to work in a fast-paced environment
• Strong organizational and time-management skills

• Previous experience in sales, retail, or customer service
• Ability to upsell or cross-sell products and services
• Cash handling or POS experience