Channel Manager

Job Scope

The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. He/She monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.

• Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management.
• Lead the partners’ relations in alignment with the company’s management and strategy.
• Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory.
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities.
• Specify market requirements for current and future services/products by conducting market research supported by on‑going visits to existing and potential customers.
• Execute and supervise the entire sales cycle from quotation to collection.
• Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly.
• Generate sales for the entire service/product line in terms of long‑term revenue and profitability.
• Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs.
• Develop and deliver accurate sales forecasts and market development reports in line with business objectives.
• Promote the service(s)/product(s) and the company within the region.
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary.
• Put available systems into practice ( CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

• Lead and coach the team cultivating empowerment and ownership.
• Develop capabilities and secure a solid succession plan.
• Conduct regular performance reviews, identify training needs and oversee development plans.

• Education:
  
  Bachelor’s degree in Sales and Marketing or any other related field.
• Experience:
  
  Minimum 3–5 years of relevant experience required.
• Hands‑on experience with the TP‑Link portfolio or similar networking and enterprise products is essential (e.g., D‑Link, Ubiquiti, Cisco, Huawei, Grand stream, CCTV, Servers & Storage).
• Role covers the UAE and Gulf region. Travel will be required once per quarter.
• Strong communication skills and a passionate sales approach are key.

• Role Level: Entry‑Level
• Work Type:
  Full‑Time
• Country:
  United Arab Emirates
• City:
  Dubai
• Company Website:
• Job Function:
  Sales
• Company Industry/Sector: IT Services and IT Consulting

• Date:
  Feb 18, 2026
• Location:
  
  Dubai, AE
• Company:
  Mindware FZ-LLC
• Req
• Job Title:
  
  Channel Manager