Sales Coordinator

A Sales Coordinator supports the sales team by managing administrative tasks, processing orders, tracking sales data, and fostering customer relationships to maximize efficiency and revenue. They act as a liaison between staff and clients, handling inquiries, preparing reports, and coordinating schedules.

• Order Management: Process sales orders, invoices, and contracts with high accuracy and timeliness.
• Administrative Support: Maintain CRM data, update customer records, and prepare sales reports, presentations, and proposals.
• Communication: Serve as the primary point of contact for client inquiries, complaints, and follow-ups.
• Sales Team Coordination: Coordinate schedules, meetings, and promotional materials for sales representatives.
• Performance Monitoring: Track sales quotas, team progress, and targets.
• Interdepartmental Liaison: Collaborate with marketing, logistics, and finance departments to ensure smooth operations.

• Education: High school diploma required; a bachelor’s degree in Business or Marketing is often preferred.
• Experience: Previous experience in sales administration, customer service, or a related role.
• Tools: Proficiency in CRM software (e.g., Salesforce), MS Office Suite (especially Excel), and database management.
• Soft Skills: Exceptional organizational, communication, and multitasking abilities.

• Order accuracy and processing speed.
• Customer satisfaction and retention rates.