Professional Medical Representative - Neuroscience; Abu-Dhabi

Position Summary The Professional Health Representative (Neuroscience) is responsible for maximizing the sales of products through the different sales & promotion activities within a certain geographic territory in UAE. His/her promotional orientation (i.e., Rx sales targets) will be to create better customer experience. Tasks are performed under the general direction of the Sales/Category Manager; however, the incumbent is fully responsible for the business and financial results of his or her geographical territory.

• Engage on promotional science‑based brand messages where product could support HCP in meeting patient need
• Engagement is also focused on broader range of content (e.g., disease state)
• Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
• Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
• Visits physicians to help them manage their patient’s disease using Pfizer products
• Distributes knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions
• Follows‑up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products
• Provides approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects
• Enlists Pfizer products in the formulary of institutions
• Provides feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure
• Involved in the pre‑preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs
• Follows‑up on stock, consumption and ordering process especially in government sector and institutions
• Involved in Pfizer community awareness programs
• Attends seminars and participate in setting up sales demonstration and exhibition
• Organizes AV activities in his area
• Initiates & participates in the nomination & selection of the local speakers in his/her territory
• Reports visits and other activities using ECMS
• Attends regular sales meetings with DM, general meetings, and cycle meetings
• Prepares short term POA restricted to his area and products
• Presents reports according to DM recommendations and market needs
• Updates his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights
• Understands customer disease management needs
• Maintains and creates new advocates by aligning to customer’s priorities/needs
• Stands accountable for all customers e-mails, phone calls related to business
• Executes the activities (International, regional, and local conferences, workshops) done by the marketing and medical department to engage its customers
• Prepares Monthly report for sales, activities, market feedback, threats, opportunities
• Participates in setting the engagement POA and play important role in its execution where applicable
• Plays an important role in engaging customers via bold partnership programs
• Explores business opportunities and expands the scope of his/her territory reach

• Collaboration with Professional Health Reps across the Gulf
• Interactions with Medical, Marketing, Finance, HR, Business Technology
• Customers Administration Departments:
  Stores, Purchasing and Finance
• Opinion Leaders and Field Experts
• Service Providers and Competitors

• B.Sc. Pharmacy/Pharmacy Education Background
• Minimum 3 years of total experience in Sales department and 2 years’ experience as Health/Medical Representative
• Knowledge of the Pharmaceutical/Healthcare industry is required
• Fluent in English language, Arabic is an advantage

• Adherence to Pfizer Values and Behaviors
• Commit to “One Pfizer” and our Bold move…