About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI‑optimized services, technologies and products. Sophos is now the largest pure‑play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry‑leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform.
Secureworks provides the innovative, market‑leading Taegis XDR/MDR, identity threat detection and response (ITDR), next‑gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, and other everyday and state‑sponsored cybercrimes.
The solutions are powered by historical and real‑time threat intelligence from Sophos X‑Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at
The MSPCAE will be responsible for recruiting and onboarding Managed Service Providers (MSP) to promote and sell the complete Sophos Portfolio (EPP, XDR, MDR, Firewalls) offering throughout territory as well as managing and supporting partners in the region either directly or in conjunction with our sales teams. The CAE will partner with Sales, Channel, Business Operations, and other members of the Marketing organisation to become part of a core team that will drive the growth of new business and help retain and grow top service providers.
Success will be measured by the overall health and hygiene of the MSP business, productivity of active MSP partners and the associated revenue from the sale of Sophos products and solutions through the MSPs to their respective end‑user customer base along with the support, growth and productivity. The role involves recruitment of larger MSP partners like e&, MTN, Airtel, Saudi Telecom as well as SOC Providers in Middle East, Turkey & Africa Region.
Duties & Responsibilities- Recruit net new MSPs through direct meetings, conference participation, interaction with distribution and other means.
- Achieve bookings quota through MSPs in the assigned territory to achieve company goals.
- Provide accurate forecasting of MSPs revenue.
- Onboard and enable MSPs to ensure partner success in selling and supporting all Sophos solutions.
- Interact with MSPs to manage through issues with a high degree of professionalism and attentiveness.
- Negotiate and manage contracts, where applicable.
- Train and educate the MSP partners on all Sophos offerings.
- Train and educate Sophos sales employees on the MSP business, and how to sell and support MSPs.
- Communicate with stakeholders in global MSP team, business unit, local marketing and sales organisation to make price book and quote guideline.
- Develop the documents required in the MSP sales process.
- Act as a knowledge base of pricing and licensing structure of whole Sophos MSP products and answer questions from salespersons about them.
- Recruit MSP Partners.
- Accelerate MSP growth.
- Persistently communicate with stakeholders in relevant departments to collect appropriate information.
- Successful enablement of sales within Sophos and MSP community.
- Develop and drive marketing campaigns and promotions in conjunction with local Marketing team.
- Development and growth of strategic partners in the region individually or with the wider Sophos team.
- Solid 7+ years experience in 2‑tier channel business, knows how this works, able to operate all tools in the background:
Partner Portal, Partner Contracts, Onboarding of partners, business plans for partners. - Channel Sales experience.
- Excellent communication and presentation skills, both written and verbal.
- English language is essential.
- Underst…
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