Account Manager

Job Role

Account Manager

Work Location:

Dubai, UAE

• Drive revenue through proactive outreach to existing accounts and overachieve upsell targets.
• Understand and analyse customer's business needs, technical requirements, and current challenges.
• Position the right offering accordingly, highlighting relevant product capabilities to demonstrate value.
• Possess deep product knowledge of Zoho products with ability to show product demos as needed.
• Build and manage the entire sales cycle from qualifying to scoping opportunity.
• Build relationships, retain, negotiate, and close business.
• Ensure customer satisfaction and arrest churn.

• 2-3 years of business development experience from a software/SaaS background targeting mid to large sized companies.
• Prior experience in selling enterprise applications such as CRM, ERP, Accounting, and HRMS.
• Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets.
• Ability to deliver effective presentations and product demos highlighting key value proposition.
• Strong communication, interpersonal, and consultative skills.
• Comfortable working independently in a distributed and remote environment.
• Comfortable using tools such as CRM for process management and reporting.